BSB30115 Certificate III in Business

Award Course
This training is delivered with Victorian and Commonwealth Government funding


This course is completed via traineeship where you are employed in a business and learn a broad range of business skills in the workplace and via study. Your training will be supported by workplace visits, emails and phone calls from your trainer. Intakes are ongoing throughout the year and can start as soon as you are employed.


This qualification could lead to full-time employment as an administration officer, a customer service officer, a data entry operator or receptionist.


Certificate IV in Business or Certificate IV in Leadership and Management.

Entry Requirements

Students must be currently employed as a Trainee. You will undertake a Pre-Training Review to help confirm the proposed course is suitable. It will provide valuable information about your existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.

Expected Time to Complete

1 Years

Units & Assessment
Core Units
Code Unit Name Hours Material
BSBWHS302 Apply knowledge of WHS legislation in the workplace 20 $25.00
Elective Units
Code Unit Name Hours Material
BSBADM307 Organise schedules 15 $25.00
BSBADM311 Maintain business resources 15 $25.00
BSBCMM301 Process customer complaints 30 $25.00
BSBCUS301 Deliver and monitor a service to customers 35 $25.00
BSBDIV301 Work effectively with diversity 30 $30.00
BSBFIA301 Maintain financial records 60 $25.00
BSBFLM303 Contribute to effective workplace relationships 40 $40.00
BSBFLM305 Support operational plan 40 $25.00
BSBFLM306 Provide workplace information and resourcing plans 40 $25.00
BSBFLM309 Support continuous improvement systems and processes 40 $25.00
BSBINM301 Organise workplace information 30 $30.00
BSBINM302 Utilise a knowledge management system 50 $25.00
BSBINN301 Promote innovation in a team environment 40 $40.00
BSBITU302 Create electronic presentations 20 $25.00
BSBITU304 Produce spreadsheets 35 $25.00
BSBITU306 Design and produce business documents 80 $35.00
BSBITU307 Develop keyboarding speed and accuracy 50 $35.00
BSBITU309 Produce desktop published documents 50 $25.00
BSBITU312 Create electronic presentations 20 $30.00
BSBITU314 Design and produce spreadsheets 35 $40.00
BSBITU315 Purchase goods and services online 40 $30.00
BSBPRO301 Recommend products and services 20 $25.00
BSBWOR301 Organise personal work priorities and development 30 $30.00
BSBWRT301 Write simple documents 30 $30.00

Course Assessment

  • Observation and oral questioning
  • Project
  • Portfolio
  • Written task
  • Third party report
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

Government Subsidised $1,675
Concession $605
RPL Government Subsidised $810
RPL Concession $162
RPL Self-funded $1,215
Self-Funded $2,080

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
Intake Campus Course Details
2019 January Mildura Campus Full Time, Part Time
2019 January Swan Hill Campus Part Time, Flexible/Online
2019 January Swan Hill Campus Part Time, Classroom Based
2019 January Mildura Campus Part Time, Flexible/Online
2019 January Mildura Campus Part Time, Flexible/Online
2019 January Swan Hill Campus Full Time, Part Time