CHC42015 Certificate IV in Community Services

Award Course
This training is delivered with Victorian and Commonwealth Government funding


This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, casework or case management contexts.


Great pathway into the Diploma of Community Services

Course Delivery

Classes are only offered at Swan Hill campus : Monday and Tuesday 9am - 4pm. Mildura campus: workshop delivery, this program is offered as a flexible mode of delivery with 6 weekly study sessions for 1 1/2 hours each. Both campuses offer on the job, Traineeships: Duration is dependent on the student's progression through the units. 12-18 month's duration - Enrolment can occur at any stage of the year.

Entry Requirements

Must be 18 years at commencement of study, a completed course application form incorporating a Pre-Training Review, and an interview. Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.

Expected Time to Complete

18 Months

Units & Assessment
Core Units
Code Unit Name Hours Material
CHCADV001 Facilitate the interests and rights of clients 100 $40.00
CHCCCS004 Assess co-existing needs 80 $40.00
CHCCOM002 Use communication to build relationships 55 $40.00
CHCDIV001 Work with diverse people 40 $40.00
CHCLEG001 Work legally and ethically 55 $40.00
CHCPRP001 Develop and maintain networks and collaborative partnerships 80 $40.00
HLTWHS003 Maintain work health and safety 40 $40.00
Elective Units
Code Unit Name Hours Material
BSBLDR403 Lead team effectiveness 50 $50.00
BSBLED401 Develop teams and individuals 40 $35.00
BSBMGT401 Show leadership in the workplace 50 $50.00
CHCADV002 Provide advocacy and representation services 80 $40.00
CHCAGE001 Facilitate the empowerment of older people 50 $40.00
CHCAOD001 Work in an alcohol and other drugs context 80 $40.00
CHCCCS006 Facilitate individual service planning and delivery 120 $40.00
CHCCCS009 Facilitate responsible behaviour 40 $40.00
CHCCCS010 Maintain a high standard of service 30 $40.00
CHCCCS014 Provide brief interventions 75 $40.00
CHCCCS019 Recognise and respond to crisis situations 45 $40.00
CHCCCS020 Respond effectively to behaviours of concern 20 $40.00
CHCCCS021 Respond to suspected abuse 60 $40.00
CHCCDE003 Work within a community development framework 65 $40.00
CHCCDE006 Work to empower Aboriginal and/or Torres Strait Islander communities 30 $40.00
CHCCDE011 Implement community development strategies 70 $40.00
CHCCOM001 Provide first point of contact 35 $40.00
CHCCSM005 Develop, facilitate and review all aspects of case management 75 $40.00
CHCDFV001 Recognise and respond appropriately to domestic and family violence 50 $40.00
CHCDIS007 Facilitate the empowerment of people with disability 100 $40.00
CHCDIS010 Provide person-centred services to people with disability with complex needs 90 $40.00
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety 25 $40.00
CHCEDU009 Provide parenting, health and well-being education 75 $40.00
CHCFAM010 Provide intervention support to families 70 $40.00
CHCGRP002 Plan and conduct group activities 70 $40.00
CHCMED001 Prepare for mediation 65 $40.00
CHCMHS001 Work with people with mental health issues 80 $40.00
CHCMHS003 Provide recovery oriented mental health services 60 $40.00
CHCPRP003 Reflect on and improve own professional practice 120 $40.00
CHCPRT001 Identify and respond to children and young people at risk 40 $40.00
CHCPRT002 Support the rights and safety of children and young people 40 $40.00
CHCPRT003 Work collaboratively to maintain an environment safe for children and young people 50 $40.00
CHCSOH001 Work with people experiencing or at risk of homelessness 85 $40.00
CHCYTH001 Engage respectfully with young people 60 $40.00
CHCYTH002 Work effectively with young people in the youth work context 60 $40.00
CHCYTH003 Support young people to create opportunities in their lives 45 $40.00
HLTAID003 Provide first aid 18 $25.00
HLTHPS006 Assist clients with medication 80 $40.00
HLTWHS006 Manage personal stressors in the work environment 25 $40.00
VU22448 Work effectively with a national disability insurance scheme participant 40 $0.00

Course Assessment

  • Observation and oral questioning
  • Practical task
  • Role play/Simulation
  • Written task
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

Government Subsidised $4,537
Concession $1,365
RPL Government Subsidised $1,844
RPL Concession $369
RPL Self-funded $2,766
Self-Funded $5,459

Free TAFE for Priority Courses is a Victorian Government program that covers your tuition fees to study in selected courses at TAFE, if you’re eligible. Eligibility criteria apply. Free TAFE on selected courses only. Other fees and charges may apply. See

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
Intake Campus Course Details
2019 January Swan Hill Campus Full Time, Classroom Based
2019 January Swan Hill Campus Part Time, Flexible/Online
2019 January Mildura Campus Part Time, Flexible/Online
2019 January Mildura Campus Full Time, Part Time
2019 March Mildura Campus Part Time, Classroom Based