HLT37315 Certificate III in Health Administration

Award Course
This training is delivered with Victorian and Commonwealth Government funding


This qualification reflects the role of administrative workers in the health industry. These workers follow known routines and procedures, taking responsibility for their own work under general supervision. They combine communication, customer service and technical skills, and use discretion and judgment to adapt and transfer their skills to different situations.


This qualification could lead to employment as a Health Administrator, whom are part of a team responsible for ensuring smooth operation of a hospital, hospital system or health care organisation.


Certificate IV Health Administration

Course Delivery

The program will be delivered over a period of 9 months for full time students. Classroom delivery will be simultaneously delivered across three campuses : Mildura, Swan Hill and Robinvale. This qualification also includes 40 hours of placement hours for non-trainees.

Entry Requirements

Must have a Working with Children Check and a Victorian Police Check. Must be 16 years of age at time of enrolment. Interview with teaching staff and/or Manager responsible for this qualification. Each student will undertake a Pre-Training Review to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals. Complete a course application including an interview. Successfully complete a Language, Literacy and Numeracy test (LLN). A clear drug screen may be required prior to placement - dependant on Industry requirements.

Expected Time to Complete

9 Months

Units & Assessment
Core Units
Code Unit Name Hours Material
BSBMED301 Interpret and apply medical terminology appropriately 60 $40.00
CHCCOM005 Communicate and work in health or community services 30 $40.00
CHCDIV001 Work with diverse people 40 $40.00
HLTINF001 Comply with infection prevention and control policies and procedures 25 $40.00
HLTWHS001 Participate in workplace health and safety 20 $40.00
Elective Units
Code Unit Name Hours Material
BSBCUS301 Deliver and monitor a service to customers 35 $25.00
BSBCUS401 Coordinate implementation of customer service strategies 40 $25.00
BSBCUS402 Address customer needs 50 $50.00
BSBFIA301 Maintain financial records 60 $25.00
BSBFIA303 Process accounts payable and receivable 30 $40.00
BSBFLM305 Support operational plan 40 $25.00
BSBFLM309 Support continuous improvement systems and processes 40 $25.00
BSBINM301 Organise workplace information 30 $30.00
BSBINM401 Implement workplace information system 40 $50.00
BSBINN201 Contribute to workplace innovation 35 $35.00
BSBITU306 Design and produce business documents 80 $35.00
BSBMED302 Prepare and process medical accounts 30 $40.00
BSBMED303 Maintain patient records 20 $40.00
BSBMED401 Manage patient recordkeeping system 50 $40.00
BSBRKG301 Control records 40 $40.00
BSBRKG303 Retrieve information from records 25 $40.00
BSBRKG402 Provide information from and about records 20 $35.00
CHCCCS020 Respond effectively to behaviours of concern 20 $40.00
CHCCOM001 Provide first point of contact 35 $40.00
CHCPRP003 Reflect on and improve own professional practice 120 $40.00
FNSACC302 Administer subsidiary accounts and ledgers 40 $40.00
HLTAAP001 Recognise healthy body systems 70 $40.00
HLTADM005 Produce coded clinical data 20 $40.00
HLTAID003 Provide first aid 18 $25.00

Course Assessment

  • Observation and oral questioning
  • Practical task
  • Role play/Simulation
  • Written task
Your particular units of study will be determined from the core and elective units required for this qualification.

RPL is a formal assessment process that recognises relevant skills and knowledge you have already gained through previous training, work and life experiences. Contact the Institute today to discuss your options for RPL.

Indicative Fees

Government Subsidised $2,057
Concession $792
RPL Government Subsidised $958
RPL Concession $192
RPL Self-funded $1,437
Self-Funded $2,536

Average total fees include designated materials and will vary according to your specific unit choices and other factors.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

For information on refunds in relation to withdrawals, transfers and cancellations refer to the following policies and procedures.
Refund of Course Fees Policy
Student Withdrawal and Refund of Course Fees Procedure

Please visit our Fees and Charges page for more information.
Intake Campus Course Details
2019 January Ongoing Enrolment Mildura Campus Part Time, Flexible/Online, Ongoing enrolments
2019 January Mildura Campus Full Time, Part Time